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COVID-19 and eCommerce

6 Tech Trends to Expect in 2021

By mid-March 2020, business plans went out the window and many shifted focus from thriving to surviving. Pedro Lopes, group MD of Seidor Africa, says that “technology trends will increasingly evolve in line with our online and digital lives in 2021.” Here’s what else 2021 could bring: 1. Business management systems are more critical than ever Challenges differ from one organisation to the next, but business needs remain the same. Now more than ever, an end-to-end business management system is needed to manage and control daily activities. /* custom css */ .tdi_3_0d0.td-a-rec-img{ text-align: left; }.tdi_3_0d0.td-a-rec-img img{ margin: 0 auto 0 0; } An integrated solution designed specifically for the business will help managers reach targets by cutting manual tasks and automating business-...

How COVID-19 is Driving eCommerce in South Africa

The COVID-19 pandemic has taken a serious toll on shopper behaviour, not only from a decline in spending but also in how they shop. With social distancing restrictions, a possible second wave of infections, and adaptations to new lifestyles, the crisis is driving more traffic to South African eCommerce merchants than before. Recently, the GetApp SA Customer Experience Survey asked South Africans how the pandemic is changing the way they shop – here’s what they had to say: How has shopper behaviour changed during lockdown? During the various levels of lockdown, there have been varying degrees of social and merchandise restrictions as well as depreciating disposable income. Many people can’t shop as they did before and this has led to 42% of people saying that they have spent les...

eCommerce Activity Reaches Record High – Offering Hope for Local Economy

Sourced from IOL. eCommerce is said to be providing a ray of hope for South Africa’s local economy with transactions hitting a record high in May and June. And, while there will be some levelling off, DPO South Africa says the new love affair with digital commerce is unlikely to fade in coming months, offering some relief in an otherwise grim economy. “The last weekend in May saw transactions per minute hit four times that of the busiest minute experienced during Black Friday last year. June was similar to May and we expect our monthly volumes for the rest of the year to settle at around 40 per cent higher than last year,” explains Peter Harvey, MD of DPO South Africa. According to Harvey, the adoption of eCommerce should be seen as a very positive sign after the depressing financial metri...

How COVID-19 has Influenced Online Shopping Habits

Sourced from Innovation Village. All things considered, it’s no surprise that eCommerce has fundamentally changed over the past few months. The COVID-19 pandemic has encouraged consumers to switch to online shopping and contactless payment alternatives to abide with social distancing practices and lockdown regulations. Stats released by online payment gateway, PayFast show that Generation Z, aged 18 to 24, is paving the way for innovation in the eCommerce space, with Baby Boomers aged 55 to 64, not far behind. “The eCommerce boom was bound to happen, but COVID-19 definitely accelerated industry growth. We’ve seen adoption rates soar following on from the lockdown, this has occurred across age groups. Habits formed now are going to continue in the future,” says Jonathan Smit, MD and Founder...