Sourced from PC Mag With companies needing to support remote working strategies and with a rise in demand for cloud-based business continuity tools and services during the COVID-19 pandemic, it is expected that the global cloud market size will grow from $233 billion in 2019 to reach $295 billion by 2021. The importance of the cloud can no longer be debated. Instead, the focus shifts to optimally integrating it into the business strategy to ensure business sustainability. The research suggests that companies are using cloud automation and increasing their online presence by developing e-commerce websites on cloud platforms to decrease the impact of COVID-19 on productivity and operational efficiency. Cloud-driven market /* custom css */ .tdi_3_eee.td-a-rec-img{ text-align: left; }.tdi_3_ee...
Sourced from TTEC.com If there is one thing that COVID-19 has highlighted; it is the importance of people in the economic value chain. Sandton-based business management consultant Immersion Group says that one of the emerging trends they’re seeing is that more organisations are seeking human-centred design experts to enhance or improve digital customer experiences, breaking down barriers that may be hindering their ability to satisfy their customers. Organisations are now facing urgent decisions as they pivot to accommodate the many unexpected circumstances, and when these challenges risk affecting the bottom line; it’s crucial that organisations rapidly take stock of what is working and what isn’t working when prioritising digital experiences that put the customer first. From onboarding t...
Sourced from Tapscape The cloud can enable organisations to quickly scale out enhanced security to a suddenly remote workforce, as part of efforts to ensure business continuity and disaster recovery – this is according to Patrick Grillo, Senior Director and Solutions Marketing at Fortinet. The pandemic had created unique challenges for employers and employees across all sectors around the world, with Varun Kukreja, Senior Program Manager – IT Security MEA, IDC Middle East, Africa, & Turkey, saying securing the teleworker had become a top priority, with some 90% of organisations looking to provide staff with secure access to IT services and applications. The pandemic had also accelerated digital transformation, he says, with an IDC Meta survey interim results revealing that some 56% of ...
Sourced from HCAMag.com The future of work has always been a popular topic for discussion, especially among HR and payroll practitioners. However, the current COVID-19 pandemic and the resultant lockdown many countries have experienced are fast-tracking discussions towards more practical interventions to prepare the workforce for what will be the new normal. “Even though many aspects of the Fourth Industrial Revolution (4IR) and the digitalisation of workforces have been theoretical, the impact of the global COVID-19 pandemic has forced management to rethink their approaches to employees and how they use technology to not only improve productivity but reinvent traditional processes,” says Ian McAlister, GM at CRS Technologies. More than just technology Consider artificial intelligence (AI)...