Whilst companies used to build one to three-year transformation plans, today technological advancements and customer expectations are changing much faster. Everything companies do have to be driven by flexibility, agility and customer-centricity. Connecting with and serving customers, building the right data architecture, and embedding an open data culture throughout the organisation are all part of digital transformation. It also entails training its workforce to effectively and transparently share and leverage data. In many cases, it is not technology that is holding companies back. Rather, this is caused by the ways in which companies have set up their systems to handle data. According to MuleSoft’s 2020 Connectivity Benchmark Report, 85% of organisations admit that integration challeng...
Amid a historic global economic slowdown and societal crisis, CIOs can show their mettle and drive their organisations to a more prosperous future by practising the skills and embodying the attitudes that mark out all great leaders. The first stage in achieving that goal will be to act fast to reset cost bases as even relatively small expenses come under extreme financial scrutiny. Today, every IT investment needs TCO written through it like a stick of rock and CIOs need to go the extra mile to calibrate the value of the investments they recommend. In short, more than ever they need to lead as digital transformation and adoption of new technologies become existential issues of survival and critical factors to overall success. Of course, a large part of being a CIO has always been about cos...