Chatbots
AI, Chatbots & Their Influence on Mobile Technology
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “Cookie Settings” to provide a controlled consent. You Deserve to Make Money Even When you are looking for Dates Online. So we reimagined what a dating should be. It begins with giving you back power. Get to meet Beautiful people, chat and make money in the process. Earn rewards by chatting, sharing photos, blogging and help give users back their fair share of Internet revenue.
Should More Companies Embrace Digital Self-Service?
Image sourced from Sourceforge. Counter to the tired comedy tropes about customers wishing they could “just speak to an actual human being”, most people would actually rather solve queries and problems themselves. In fact, research shows that more than two-thirds of customers prefer self-service over talking to a customer representative. That is, of course, assuming that they are enabled to effectively self-serve. COVID-19 has only accelerated that desire, taking self-service from a nice extra to a must-have. For obvious reasons, many people would rather help themselves via channels such as WhatsApp and social media chatbots than have to come into close contact with an assistant in a shop, branch, or office. Fortunately, with the emergence of intelligent digital experts, customers no longe...
Are Chatbots the Answer for SA’s Service Delivery Woes?
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “Cookie Settings” to provide a controlled consent. You Deserve to Make Money Even When you are looking for Dates Online. So we reimagined what a dating should be. It begins with giving you back power. Get to meet Beautiful people, chat and make money in the process. Earn rewards by chatting, sharing photos, blogging and help give users back their fair share of Internet revenue.
6 Tips to Consider When Building a ChatBot for your Business
Sourced from UC Today. By 2022, Gartner predicts that 70% of customer interactions with businesses will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging. It’s as good a time as any to consider introducing chatbot functionality to your business. Chatbots are a bit like magic in that they are powerful tools in the right hands. But if they’re thrown into gaps in the business without strategic direction or the customer underpinning the foundations of their design, then they can potentially do the opposite of what the business wants. They can frustrate customers, deliver poor service and damage the brand. There are six essential elements that make up a solid and effective chatbot implementation. These six qualities will define the relevance...
