Chatbot MultiChoice

Sourced from Tech Central. /* custom css */ .tdi_4_6d6.td-a-rec-img{ text-align: left; }.tdi_4_6d6.td-a-rec-img img{ margin: 0 auto 0 0; } MultiChoice is enhancing its digital customer service through an Artificial Intelligence (AI) chatbot. Called by the tongue-in-cheek name, “The Ultimate Master of Information”, or TUMI, this innovative service is available 24/7 to answer customer queries about products and services. “TUMI is an evolutionary leap in our service capability. Born and developed right here in Africa, TUMI is a tangible manifestation of our commitment to innovation. This is not innovation for its own sake; the focus is to continue to grow our capacity to give our customers an excellent service experience,” says MultiChoice South Africa CEO, Nyiko Shiburi. /* custom css */ .td...