Chat Commerce Clickatell
Clickatell Scoops Prestigious Nigerian ICT Award
Country Director at Clickatell Nigeria, Samson Isa. Clickatell, a CPaaS innovator, and one of the Chat Commerce leaders was acknowledged by Nigeria Communications Week as their Communications Solutions Provider of the Year, as part of their 13th Beacon of ICT (BoICT) Awards, held on Saturday (28 May 2022) in Nigeria. Nigeria Communications Week, a prominent local technology publication, held its annual awards, which recognizes top performers in Nigeria’s ICT sector, in Lagos on the weekend. Clickatell was awarded the winner in the category Communications Solutions Provider of the Year for its Chat Commerce solution following a voting process that included business leaders, readers, as well as independent quality experts. “This is a testament to your talents, innovations, contributions, and...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
SA Fintech Clickatell Wins $91-Million in its Latest Round of Funding
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