CEO of MTN
MTN Appoints New CEO of Simfy/ayoba
South Africa’s MTN Group yesterday announced the appointment of Burak Akinci as CEO of Simfy (ayoba), reporting to the MTN Group Chief Digital and Fintech Officer Serigne Dioum. Akinci will also be in charge of the company’s ayoba super app. Effective 1 September 2021, Burak joins MTN from Turkcell, a converged telecommunication and technology services provider, founded and headquartered in Turkey, where he was CEO of BiP, an instant messaging platform with millions of users across 192 countries. Burak, with over 20 years of experience in marketing, digital businesses and technologies, led the build-out of the BiP platform, which has more than 30 million users. In his new role, he will be based in Cape Town. “We are thrilled that an executive of Burak’s calibre is joining us. His appointme...
MTN Appoints New Chief: Customer Service Operations
Sourced from TheTechieGuy (https://thetechieguy.com/) Effective 1 September 2021, Cornelia van Heerden will join MTN South Africa as Chief: Customer Service Operations. Van Heerden is a highly qualified business executive with both a technical and commercial background. MTN says that this latest high-level appointment is a means to continue its drive into digital service excellence. “With customer demands for reliable, fast and trusted digital solutions on the rise, MTN has made a strategic customer services appointment to ensure clients receive ongoing service excellence in the ‘new normal’,” the telco says. “Our clients have faced unprecedented challenges over the past 18 months and MTN’s focus has been ensuring we continue to deliver exceptional service; despite the circumstances. With ...
