Carriers
Nigerian airlines list conditions for full refund to passengers after two-hour flight delay
Following the pronouncement of the Federal Government that airline operators must refund the full cost of travel tickets to passengers after a two-hour delay, commercial airlines have listed the conditions for such reimbursement. The airline operators made this known in separate interviews with newsmen. The Minister of Aviation, Hadi Sirika, had, on Thursday at the weekly State House briefing in Aso Villa, Abuja, read out some of the rights of air passengers as enshrined in Part 19 of the Consumer Protection Regulations of the Nigerian Civil Aviation Regulations (2015) and charged them to demand their rights whenever they were being trampled upon by airlines. “On domestic flights, for delay beyond one hour, carrier should provide refreshment, and one telephone call, or one SMS, or one e-ma...
Nigerian airlines record low patronage over insecurity
Nigerian airlines have confirmed that passenger traffic has reduced in the last four weeks. This, they attributed to the growing insecurity in different parts of the country. Those who spoke to newsmen insisted that high airfares could be a factor, but insecurity was also identified as major reason. They noted that even at the peak of high cost of tickets in May and April, passenger traffic was still high. Newsmen learnt that some airlines that resumed flights to some destinations in the north had to withdraw, while the south-east airports, which used to be lucrative routes after Lagos and Abuja have recorded reduction in passenger movement. Head of Communications, Dana Air, Kingsley Ezenwa, told newsmen that there is slight reduction in the airline’s load factor in its flights to Enugu, O...
National carriers announce resumption of Qatar-Saudi air travel
The national carriers of Qatar and Saudi Arabia have announced the resumption of air travel between the two countries starting next week, just days after a deal was reached to end a years-long regional diplomatic dispute. A Gulf Cooperation Council (GCC) summit on Tuesday declared an end to the bitter rift in which members Saudi Arabia, the United Arab Emirates, Bahrain – along with Egypt – blockaded Qatar since June 2017. The group severed diplomatic, trade and travel ties with Qatar, accusing it of supporting terrorism, an accusation Doha vehemently denied. Kuwait and the United States had been mediating for reconciliation. On the eve of the 41st GCC summit held in Saudi Arabia, the kingdom agreed to reopen its air, sea and land borders with Qatar – a major breakthrough in the Gulf crisi...
Ever-present Boko Haram threat casts shadow in Niger
Seven years after the first Boko Haram attacks in southeastern Niger, people in the city of Diffa, dare not even speak the group’s name. Residents live in a state of siege, frightened and struggling with the economic impact of the Islamist threat. For fear of reprisals, people speak of “insecurity”, of the “problems” or the “current situation”. The fear is well-founded, according to one security source who says Boko Haram sympathisers in the city pass on information to the group. Among the poorest countries in the world, Niger, which is holding presidential elections on Sunday, faces jihadist groups from the Sahel in the west and Boko Haram in the east. “I don’t have 1,000 CFA francs (1.5 euros) in my pocket. I have been unemployed for four years,” says Abdou Maman, 46, who has two wives a...
