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Customer service: Why going the extra mile is key

An empowered workforce is crucial in delivering standout customer experiences.

Why your child must take wealth management class

This kind of financial experimentation is often disastrous, especially when individuals fail to...

Consortium picked to build new power dispatch hub

Construction of the new facility is being financed jointly by the Agence Française de...

Joho rejects push to revoke Simba Cement’s Kilifi mining permit

Mr Joho said the ministry issued Gazette notice No 8060 to the public about an application for...

Omtatah seeks to block new national health cover plan

Under the new health plan, Kenyans will be deducted 2.75 percent of their monthly income...

Epra shuts 14 stations for selling contaminated fuel

Epra tested fuel from 1,321 sampled oil vendors.

Kenya races to relax rule on cheaper night tariff for factories

Current rules require small commercial and industrial consumers to meet a monthly consumption...

Navigating the challenges of scope 3 emissions measurement, reporting

The fact that scope 3 emissions occur outside an organisation poses a significant challenge to...

New era: Why AI entrepreneurs hold the key to unprecedented opportunities

It's becoming increasingly clear that building new ventures will require greater resilience and...

Revealed: Half of firms fail to pay corporate tax

KRA data shows a worrying trend where firms filing annual returns for corporation taxes has...

How technology can democratise trading at the stock market

Every trader should research to make sure they are buying stocks in the companies they think...

Meshack Miyogo: From salesman to CEO

Meshack Miyogo wanted to be a doctor, which didn’t happen, but other amazing things happened.