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Can AI-Powered Virtual Assistants Unlock the Potential of SA Enterprises?

During the pandemic, South African businesses have put innovation on the backburner and focused on keeping their businesses operational in trying circumstances – it wasn’t about growth, it was about survival. Now, however, forward-looking companies are putting strategic growth back on the agenda and one of their priorities will be using technology to reinvent their businesses. Artificial intelligence (AI) as a means to automate tedious, repetitive tasks and enhance customer experience is likely to feature strongly in their plans. From HR to payroll and finance, businesses will be looking at how they can use virtual assistants to augment human capabilities and increase performance. Liberating Human Creativity The potential of personal virtual assistants lies in how they can take admin off p...

Using AI to Beat Cybercriminals at their Own Game

Artificial intelligence (AI) technology is a powerful technology, and because of this, it holds great potential for exploitation by cybercriminals. Considering this, the only way that security leaders can stay ahead of bad actors is by gaining a true understanding of how this technology can be weaponised. Then, they can begin to develop effective strategies for confronting AI threats head-on. Malicious Uses of AI Technology As AI grows in adoption and sophistication, cybercriminals are looking for ways to seize upon its potential. The Electronic Frontier Foundation was already warning about potential malicious uses of AI back in 2018, including threats to digital, physical, and political security. And now, AI precursors combined with swarm technology can be used to infiltrate a networ...