Most of us take it for granted that we can read another person’s emotions through subtleties such as body language, yet this is a real struggle for many others. Enter emotion AI. Researchers at Stanford University modified Google’s augmented reality glasses to read emotions in others and notify the wearer. The glasses detect someone’s mood through their eye contact, facial expressions and body language, and then tell the wearer what emotions it’s picking up. “Emotion AI taps into the individual,” explains Zabeth Venter, CEO and co-founder of Averly. “If you think about facial recognition, which is a kind of emotion AI, I can pick up if you like what I’m saying by whether your smile is a smirk or a real genuine smile.” Such nuances go deeper. Another example is polling: what is your favouri...
While the Covid-19 pandemic has enforced new ways of working, the challenge for law firms now is to embrace technology to stay ahead and meet the growing needs of a rapidly changing world and its associated legal challenges. Technology has affected the global economy deeply. Its usage has been linked to marketplace transformation, improved living standards and more robust international trade. The impact of the technology economy on the market is very significant. Consider the high value placed on tech stocks like Apple, Google and Amazon. Technology is also changing the face of law practice. Gartner predicts by the end of 2021, 85% of customer interactions will be managed without humans. Bots are revolutionising client service while voice search is transforming internet researc...