AI Trends 2021
3 Biggest Wastes of Money When Investing in Digital Transformation, According to Expert
Digital transformation is a business imperative, yet many industries have struggled to put this into practical effect. Thanks to COVID-19, lockdown and forced work from home (WFH) restrictions, remote employees and clients’ expectations needed to be met in an unrestrained, highly competitive environment. Successful industries who invested in Artificial Intelligence for IT Operations (AIOps) in 2020 will most certainly have seen a return on their investment – but how have they done this? “With COVID-19, everyone is seeing digital acceleration, but few organisations are tracking what their business outcomes are from these,” says James Anderson, research VP at Gartner. “Where are companies wasting money? They’re not using business metrics to influence investment. They’re doing what people tel...
Using AI Will Always Require a Human Touch
Image sourced from Software One. /* custom css */ .tdi_4_096.td-a-rec-img{ text-align: left; }.tdi_4_096.td-a-rec-img img{ margin: 0 auto 0 0; } Decision-makers are concerned about how the use of artificial intelligence (AI) technology can negatively impact their brand and result in a loss of stakeholder and customer trust. In fact, research has shown that 56% of executives globally have slowed down their AI adoptions because of such fears. These concerns have given rise to the concept of Responsible AI (RAI). It refers to the way organisations use AI technologies, and the adherence to certain principles that relate to the greater good, the protection of individuals and their fundamental rights, and generally the trustworthiness of the AI application. While everybody has a role to play in ...
4 AI Trends to Watch in 2021
Artificial Intelligence (AI) is gaining notable momentum across a number of industries. The past year saw rapid digital transformation spurred by COVID-19, with new technologies being adopted almost overnight. Entering 2021, the same upward trajectory can be expected as AI becomes an increasingly normal part of society. “In the past, many companies have dipped their toes into digital technologies such as AI, automation, and the Internet of Things (IoT), but 2020 proved to be the year to dive headfirst,” says Dries Cronje, CEO of Deep Learning Café. Local organisations are actively piloting AI within their businesses, experimenting with a range of different technologies, such as chatbots, virtual assistants and image recognition. “This is the beginning of an exciting pathway of digitisation...
