Employees across the world are concerned about the impact automation could have on them, brought into clear focus as the world navigates one of the greatest periods of uncertainty in history. Data shows that AI has the potential to create more jobs than it takes away, augmenting human ingenuity and removing many of the mundane tasks people don’t enjoy. However, organisations still need to be deliberate around how they address change management if they want their staff to embrace it. The question is what does an effective change management strategy look like? According to Microsoft’s AI Maturity in the Middle East and Africa report, regional leaders in AI have achieved success by focusing on three key areas: 1. An open culture reduces uncertainty /* custom css */ .tdi_3_199.td-a-rec-img{ te...