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Africa HR Solutions

Important Considerations when Selecting a Payroll Service Provider in Africa

In my years of experience in the African payroll market, I have come across various companies and individuals who consider themselves to be payroll experts. However, when questioned deeper, and based on the complexities associated with servicing payroll across multiple African countries (each with their own legal, customary and operational nuances), it has become apparent that many have misconstrued their knowledge or are in fact primarily relying on their payroll service providers to deliver compliant solutions. In 2019, Deloitte conducted a payroll benchmarking survey which collated responses from 750 different organisations operating across 55 countries. 73% of the companies who participated already outsource some components of their payroll and a key finding of the survey was that sour...