The COVID-19 pandemic has led the headlines in defining the challenge facing our healthcare systems this year – says Dr Ryan Noach, CEO of Discovery Health. “We have closely followed and analysed the local and global trajectory of the pandemic and have identified a tipping point for healthcare consumers to access healthcare differently, revealing opportunities for greater efficiencies in the future.” Four key trends have emerged as currently dominant in shaping the healthcare industry: The COVID-19 pandemic has disrupted typical healthcare patterns and created discontinuity in the supply and demand of healthcare services. The global focus on patient-centric care is driving demand for improved quality of care and healthcare outcomes. Providers and consumers are increasingly leveraging digit...