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Prolonged AWS outage has taken down a big chunk of the internet

Prolonged AWS outage has taken down a big chunk of the internet

Amazon Web Services (AWS), Amazon’s internet infrastructure service that is the backbone of many websites and apps, is experiencing a major outage affecting a large portion of the internet.

“Kinesis has been experiencing increased error rates this morning in our US-East-1 Region that’s impacted some other AWS services,” Amazon said in a statement to The Verge. “We are working toward resolution.” And, ironically, in a notice on the AWS Service Health Dashboard, Amazon said the issue has apparently “affected our ability to post updates” to that dashboard.

“We continue to work towards recovery of the issue affecting the Kinesis Data Streams API in the US-EAST-1 Region,” Amazon said in a 1:47PM ET update posted to the dashboard. “For Kinesis Data Streams, the issue is affecting the subsystem that is responsible for handling incoming requests. The team has identified the root cause and is working on resolving the issue affecting this subsystem.”

It seems the issue is fairly widespread, as a number of apps and services have posted on Twitter about how the AWS outage is affecting them, including Roku, Pocket, Flickr, Adobe Spark, Spotify-owned Anchor, Glassdoor, Getaround, and iRobot. The Philadelphia Inquirer, Tampa Bay Times, and Capital Gazette have also said that they are having issues with publishing stories due to the outage.

Downdetector.com is also showing spikes in user reports of problems with many Amazon services.

AWS is one of the most widely-used cloud computing services in the world, so any issues can have major ripple effects for other web services and apps. My colleague Russell Brandom has a helpful video explaining how AWS works:

Developing…

Update November 25th, 3:07PM ET: Added explainer video about AWS and that Pocket has also been affected by the outage.

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