These guidelines are said to be part of the Kenyan governments “effort to shield the millions of subscribers across the country from poor services related to network outages which include lack of internet connections”. This is something that is expected to push telcos to step-up the quality of their services.
CA draft regulations
Safaricom is Testing an Airtime and Data Usage Tracking Feature
Safaricom is reportedly testing a new web app feature that allows users to track their airtime and data usage, according to TechWeez.
Users who want to test out this feature will need to log on to the web app via their smartphone, Safaricom will then verify the users by sending an OTP to their device.
Once logged in, users can track their airtime and data usage by selecting the account tab. From there, users should be able to choose to view either their data or airtime usage.
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